Spa Operations Dashboard

August at a glance

Banked $6,583 On the books $0 Still to sell $185,724

$6,583 of $192,307

Last August for comparison

Massage $108,621Esthetics $62,517Retail $10,020Memberships $2,165Total $183,323

The $192,307 goal is 24% above last September's $155,314. Secured to date already covers 4% of last September's full month.

Month-to-date $6,583 sits $6.2k behind straight-line pace. Selling $6,633 a day across the remaining 28 days closes the month on goal.

Yesterday · Sep 2

$7,660

goal $7,507 +2%

Today's goal

$6,633

day closed at $7,533

Tomorrow

72% booked

4 treatment-room gaps after 4pm well booked

This week vs target

63%

$45.1k of $71.0k needs attention

August, month to date

Retail promo live

La Biosthétique, 20% off any 2 itemsJuly to August

Staff incentive, 20% commissionLa Biosthétique, July to August

Spend detail

Treatment Supplies$4,893

51%

Cost of Retail$4,842

86%

Operating Supplies$1,653

208%

Guest Amenities$290

22%

Disposables$255

255%

Uniforms$340

new

Payroll detail, August

Line	Budget	Actual	+/- hrs	$ actual
Wages	$32,828	$14,191		43% used
Supervisors (hrs)	308.88	133.89	-174.99	$3,706
Front Desk (hrs)	171.60	76.68	-94.92	$1,729
Attendants (hrs)	405.41	168.21	-237.20	$3,793
Hosts (hrs)	405.41	190.97	-214.44	$4,306
Other hourly (hrs)	98.67	35.85	-62.82	$656
Commission	$74,462	$31,697		43% used

Both around 43% consumed; hours through Aug 27, the Aug 16-29 pay period closes at month end.

August, week by week

each week's share of the monthly goal, against what is banked and booked

Aug 1 closed

$7,279 of $7,514closed $235 short

Aug 2 to 8 closed

$47,183 of $52,832$52,597 + $235 carried, incl. $7,500 Aug 8 wedding buyoutclosed $5,649 short

Aug 9 to 15 closed

$47,905 of $58,246$52,597 + $5,649 carriedclosed $10,341 short

Aug 16 to 22 closed

$44,534 of $62,938$52,597 + $10,341 carriedclosed $18,404 short

Aug 23 to 29 this week

$45,088 of $71,002$52,597 + $18,404 carriedneeds attention

This week's target rises to $71,002: its $52,597 share plus $18,404 carried forward from three short weeks, so the month is made up now rather than left to drift. Beat the week and the following targets ease back. Later weeks aren't shown yet, on-books this far out understate what's coming.

This Week · Treatments

Sunday to Saturday, refreshes each Sunday

Sun

Aug 23

100%

booked

Well booked

Mon

Aug 24

100%

booked

Well booked

Tue

Aug 25

98%

booked

Well booked

Wed

Aug 26

98%

booked

Well booked

Thu

Aug 27

78%

booked

Well booked

Fri

Aug 28

72%

booked

Well booked

Sat

Aug 29

65%

booked

Well booked

This Week · Sauna

thermal circuit, tracked separately

Sun

Aug 23

60%

booked

Recommend deal

Mon

Aug 24

55%

booked

Recommend deal

Tue

Aug 25

75%

booked

Well booked

Wed

Aug 26

45%

booked

Recommend deal

Thu

Aug 27

55%

booked

Recommend deal

Fri

Aug 28

15%

booked

Recommend deal

Sat

Aug 29

10%

booked

Recommend deal

This week across the spa

Asana Feed

Guest experience

No guest incidents this week; positive local feedback on the sauna circuit

Events & departments

Week of Veuve Promo closedSold 26 30-min add-ons
Push sauna memberships in local socialsMarketing, keeping up momentum on the sauna circuit

New spa menus have arrived and printed; F&B's pool bar assistance has improved; Guest Services, Laundry, Facilities, Marina, Finance all clear

People & performance

Hiring an RMT Practitioner is the top priority1 interview this Sunday
Host and Attendant hiring is a priority tooUpcoming schedule changes plus the loss of 2 people in those roles
Tessa reduces to 3 days next week; Jade reduces to 2 daysSchedule changes
Annette covering a lot of sickness this weekRecognition for stepping up

Daily huddles averaging 8 out of 10; no other health & safety or training items this week

Facilities & equipment

Locks have been orderedStill need to schedule fitting time with Pete & Co
Vagaro issues continueIncorrect reporting; double charges were showing on guest statements at checkout (new checkout protocol now charges card on file to stop this); double-booking issues continue