Brentwood Bay Resort · Spa Operations

Monday, July 20, 2026

Prepared by Walter, 7:41 am
Live calendar and forward bookings
July at a glance

Half of July is already secured.

Banked $121,599 On the books $50,636 Still to sell $54,910
76% secured
$172,235 of $227,145
Last July for comparison
Massage $112,657Esthetics $58,738Retail $13,233Memberships $1,969Total $186,598
The $227,145 goal is 22% above last July's $186,598. Secured to date already covers 92% of last July's full month.
Month-to-date $121,599 sits $17.6k behind straight-line pace. Selling $8,795 a day across the remaining 12 days closes the month on goal.
Yesterday · Jul 19
$4,677
goal $8,479 -45%
Today's goal
$8,795
$5,722 booked −$3,073
Tomorrow
48% booked
39.8 hours open recommend deal
This week vs target
56%
$37.3k of $66.3k needs attention

July, month to date

guests and spend to July 15, vs the same days last year
Guests
434
420 last July +3%
Average guest spend
$185
$170 last July +9%

Retail promo live

La Biosthétique, 20% off any 2 itemsJuly to August

Staff incentive, 20% commissionLa Biosthétique, July to August

Spend detail healthy

Treatment Supplies$4,005
40%
Cost of Retail$1,891
25%
Guest Amenities$219
16%
Operating Supplies$560
40%

Payroll detail stat pending

Wages
$11,133 · 11.3% of revenuebudget 11.2% · manager salary replaced by 2 supervisors this period
Commission
$29,729true % lands at month end
Stat Day premium
$1,320

July, week by week

each week's share of the monthly goal, against what is banked and booked
Jul 1 to 4 closed
$25,842 of $29,309closed $3,467 short
Jul 5 to 11 closed
$49,909 of $54,758$51,291 + $3,467 carriedclosed $4,849 short
Jul 12 to 18 closed
$41,171 of $56,140$51,291 + $4,849 carriedclosed $14,968 short
Jul 19 to 25 this week
$37,326 of $66,259$51,291 + $14,968 carriedneeds attention
Jul 26 to 31
$17,987 of $72,897$43,964 + $28,933 carriedwatch
This week's target rises to $66,259: its $51,291 share plus the $14,968 shortfall carried from last week, so the month is made up now rather than left to drift. Beat the week and the following targets ease back.

This Week · Treatments

Sunday to Saturday, refreshes each Sunday
Sun
Jul 19
86%
booked
Well booked
Mon
Jul 20
67%
booked
Well booked
Tue
Jul 21
74%
booked
Well booked
Wed
Jul 22
63%
booked
Recommend deal
10% promo
Thu
Jul 23
65%
booked
Recommend deal
10% promo
Fri
Jul 24
60%
booked
Recommend deal
10% promo
Sat
Jul 25
79%
booked
Well booked

This Week · Sauna

thermal circuit, tracked separately
Sun
Jul 19
63%
booked
Recommend deal
10% promo
Mon
Jul 20
40%
booked
Recommend deal
15% promo
Tue
Jul 21
7%
booked
Recommend deal
15% promo
Wed
Jul 22
52%
booked
Recommend deal
12% promo
Thu
Jul 23
27%
booked
Recommend deal
15% promo
Fri
Jul 24
13%
booked
Recommend deal
15% promo
Sat
Jul 25
27%
booked
Recommend deal
15% promo
Walter's Daily Deal Recommendation

Treatments

  • Today (Monday) is well booked at 67%; the softest stretch is midweek, Wednesday 63%, Thursday 65%, Friday 60%.
  • Recommend a light 10% deal Wednesday through Friday only. Sunday, Tuesday and Saturday are all clear of the 65% line already.
  • Tracking fill daily through Saturday close.

Sauna

  • Circuit is soft most of the week: today 40%, Tuesday 7%, Thursday 27%, Friday 13%, Saturday 27%; only Wednesday clears into the 12% tier at 52%.
  • Hold the 15% seasonal ceiling today, Tuesday, Thursday, Friday and Saturday. Ease to 12% Wednesday, 10% Sunday.
  • Tuesday is nearly empty; worth a targeted push rather than waiting on the discount alone.

This week across the spa

Asana Feed

Guest experience

  • Two 5-star reviews this weekReviews now require guests to sign in first, a new barrier worth watching
  • Patricia drawing the most positive feedback in 3 yearsGuests are rebooking with her directly
No guest incidents this week

Events & departments

  • August 8, Wedding BuyoutSam updating after Wednesday's event meeting
  • August 21, Veuve Pool PartySpa may close at 12pm; 4 current guests unhappy about sharing the pool deck
  • Veuve promo week, August 16 to 22Complimentary glass of Veuve with every add-on
  • Daily deals generated $1.3k last week but aren't being pushed to Vagaro's No.1 marketplace spotMarketing to address
  • Couples Sunset Massage now targeting end of JulyMarina
F&B, Guest Services, Laundry, Facilities, Finance all clear

People & performance

  • Daily huddles averaging 7 out of 10A number of personal issues across the team this week
  • Practitioner, Esthetician and Host roles all filledTraining starts next week for weekend evenings and nightly sauna; Sunset Massage training follows in a couple of weeks
  • Eminence product training, 23 July
  • Recognition: Patricia, for this week's guest feedback
No performance, safety or sickness items

Facilities & equipment

  • 2 bed heaters needed for Rooms 4 and 5Approval being sought, approx $150 each
  • Vagaro double-booking bugTheir dev team is investigating; email marketing spend is also showing incorrectly
Private, Director of Spa. Figures ex-tax. Sources: Vagaro live calendar and forward bookings, Spa Budget Master Tracker, Asana.
WalterDock© 2026