Brentwood Bay Resort · Spa Operations

Monday, July 13, 2026

Prepared by Walter, 8:19 am
Live calendar and forward bookings
July at a glance

Half of July is already secured.

Banked $80,715 On the books $67,281 Still to sell $79,149
65% secured
$147,996 of $227,145
Last July for comparison
Massage $112,657Esthetics $58,738Retail $13,233Memberships $1,969Total $186,598
The $227,145 goal is 22% above last July's $186,598. Secured to date already covers 79% of last July's full month.
Month-to-date $80,715 sits $7.2k behind straight-line pace. Selling $7,707 a day across the remaining 19 days closes the month on goal.
Yesterday · Jul 12
$4,965
goal $7,570 -34%
Today's goal
$7,707
$4,504 booked −$3,203
Tomorrow
48% booked
39.8 hours open recommend deal
This week vs target
60%
$33.5k of $56.1k needs attention

July, month to date

guests and spend to July 8, vs the same days last year
Guests
229
219 last July +5%
Average guest spend
$191
$164 last July +17%
Spend
$5,089
of July's budgets healthy
Payroll
$42,520
wages, commission, stat stat pending
Category revenue to July 8: Massage $26,415 · Facials $7,392 · Memberships $5,486 · Nails $4,157 · Sauna $2,396 · Bodycare $2,045 · Speciality $1,718 · Retail $1,244 · add-ons $1,875. Guests counted on treatments only.

July, week by week

each week's share of the monthly goal, against what is banked and booked
Jul 1 to 4 closed
$25,842 of $29,309closed $3,467 short
Jul 5 to 11 closed
$49,909 of $54,758$51,291 + $3,467 carriedclosed $4,849 short
Jul 12 to 18 this week
$33,519 of $56,140$51,291 + $4,849 carriedneeds attention
Jul 19 to 25
$22,763 of $51,291watch
Jul 26 to 31
$13,041 of $43,964watch
This week's target rises to $56,140: its $51,291 share plus the $4,849 shortfall carried from last week, so the month is made up now rather than left to drift. Beat the week and the following targets ease back.

This Week · Treatments

Sunday to Saturday, refreshes each Sunday
Sun
Jul 12
89%
booked
Well booked
Mon
Jul 13
64%
booked
Recommend deal
10% promo
Tue
Jul 14
63%
booked
Recommend deal
10% promo
Wed
Jul 15
50%
booked
Recommend deal
12% promo
Thu
Jul 16
58%
booked
Recommend deal
10% promo
Fri
Jul 17
64%
booked
Recommend deal
10% promo
Sat
Jul 18
61%
booked
Recommend deal
10% promo

This Week · Sauna

thermal circuit, tracked separately
Sun
Jul 12
32%
booked
Recommend deal
15% promo
Mon
Jul 13
37%
booked
Recommend deal
15% promo
Tue
Jul 14
47%
booked
Recommend deal
12% promo
Wed
Jul 15
27%
booked
Recommend deal
15% promo
Thu
Jul 16
0%
booked
Recommend deal
15% promo
Fri
Jul 17
4%
booked
Recommend deal
15% promo
Sat
Jul 18
14%
booked
Recommend deal
15% promo
Walter's Daily Deal Recommendation

Treatments

  • The Welcome Back deal window (Thu 9 to Sun 12) closed with Sunday finishing well booked at 89%.
  • Today through Saturday holds steady in the low-to-mid 60s, softening midweek to 50% on Wednesday.
  • Recommend a fresh 10 to 12% deal Monday through Saturday, targeted at guests who haven't booked in 3+ months. 15% stays the July ceiling under the seasonal ladder, but nothing here is soft enough to need it.
  • Tracking fill daily through Saturday close.

Sauna

  • Circuit is soft all week, bottoming at 0% on Thursday and 4% on Friday; only Sunday and Monday clear 30%.
  • Hold the 15% seasonal ceiling Wednesday through Saturday, easing to 12% on Tuesday. Kept separate from the treatment offer.
  • Circuit needs demand-side attention beyond pricing given how consistently soft it is this week.

This week across the spa

Asana Feed

Guest experience

  • Two 5-star reviews this week
  • Guests love the Gold Card membership, staff and locationCarli and Tasha singled out for praise
No guest incidents this week

Events & departments

  • August 8, Wedding BuyoutSam updating after Wednesday's event meeting
  • August 21, Veuve Pool PartySpa may close at 12pm, current guests get a free invite
  • Veuve promo week, August 16 to 22Complimentary glass of Veuve with every add-on
  • Daily gap-fill deals now liveMarketing, from Walter's calendar scan
  • F&B supporting the pool deck on busy days
  • Couples Sunset Massage on holdMarina
  • Finance reporting zero variances
Guest Services, Laundry, Facilities all clear

People & performance

  • Daily huddles averaging 8 out of 10
  • Hiring: RMT (weekends and evenings) and Spa Experience Host
  • Eminence product training, 23 July
  • Catherine on maternity leave from July 2
  • Tessa and Jade promoted to Spa Supervisors
No performance, safety or sickness items

Facilities & equipment

  • Trial locker lock arrived and works well
  • Dispensary dishwasher neededUnder counter unit for sandal sanitisation
  • Sauna and pool deck upgrades all good

Retail promo live

La Biosthétique, 20% off any 2 itemsJuly to August

Staff incentive, 20% commissionLa Biosthétique, July to August

Spend detail healthy

Treatment Supplies$2,884
29%
Cost of Retail$1,773
24%
Guest Amenities$219
16%
Operating Supplies$142
10%
$5,089 of July's budgets, percentages are of each line's monthly budget

Payroll detail stat pending

Wages
$11,471 · 21.5% of revenuebudget 11.2%
Commission
$29,729true % lands at month end
Stat Day premium
$1,320
Private, Director of Spa. Figures ex-tax. Sources: Vagaro live calendar and forward bookings, Spa Budget Master Tracker, Asana.
WalterDock© 2026